Happy New Year. Yes this is probably that time of the year when we set our annual goals and objectives. That is, if the calendar year is aligned with your fiscal calendar. For those who are getting ready to set their annual goals with their teams, here are some guidelines in a presentation uploaded on slideshare.
Refer to the presentation at:
Reference Reading: The Balanced Scorecard : Robert S. Kaplan and David P. Norton
Anita Rao's Blog 