Every organization should continuously innovate or else it will perish. Here are some tips and techniques to get the innovative thought process going and stimulating creativity. The key is to stay focused on the customer’s pain points and the “key moments of truth” that “delight” a customer. It outlines the various approaches to innovation that should be in the DNA of every organization. The Mind Mapping tool can be used as a brainstorming tool to collect ideas.
Link : http://www.slideshare.net/raoanita/foster-innovation-22566718
Reference Reading: Inspiring and Executing Innovation by Harvard Business Review
This slide deck provides a summary of the famous “Toyota Way” and process framework for continuous improvement. It can be used in any industry not specifically manufacturing where it originated with the “Toyota Production System”.
In any business function, a thoughtful process driven approach can be used for continuous improvement of operations. It can highlight and reduce “non value added” tasks to improve efficiency. The problem solving approach using “PDCA” or “Plan, Do, Check, Adjust” is an evergreen tool.
Reference Reading: The Toyota Way to Continuous Improvement by Jeffrey K. Liker and James K. Franz
Toyota Culture by Jeffrey K. Liker and Michael Hoseus
The Toyota Way by Jeffrey K. Liker
The Toyota Way to Lean Leadership by Jeffrey K. Liker and Gary L. Convis
This slide deck will guide business leaders on how to make as well as facilitate sound, quick decisions. Lack of making decisions impacts the progress of teams and hence productivity. We take this for granted but will be surprised to learn how many resources are wasted due to a lack of speedy, sound decisions.
The approaches encourage healthy discussion/debate to ensure all options are reviewed and the final decision is sound based on fact. It includes a couple of tools and a framework.
Link : http://www.slideshare.net/raoanita/making-decisions-22566501
Reference Reading: The Encyclopedia of Leadership by Murray Hiebert & Bruce Klatt
We spend so much time interacting with colleagues but not enough progress is made to get to specific business outcomes. Learn how to facilitate meetings, workshops, brainstorming sessions to drive to specific outcomes. Use the tools, approaches suggested. Improvise for your situation/environment. There is no substitute for good preparation before and follow up after. Be effective, efficient and use resources wisely.
For mature facilitators, recommend the “Work Out” technique.
Link : http://www.slideshare.net/raoanita/facilitationfor-outcomes-22567103
Reference Reading : Death by Meeting by Patrick Lencioni
The Five Dysfunctions of a Team by Patrick Lencioni
The Encyclopedia of Leadership by Murray Hiebert & Bruce Klatt
The GE Workout by Dave Ulrich, Steve Kerr and Ron Ashkenas