We spend so much time interacting with colleagues but not enough progress is made to get to specific business outcomes. Learn how to facilitate meetings, workshops, brainstorming sessions to drive to specific outcomes. Use the tools, approaches suggested. Improvise for your situation/environment. There is no substitute for good preparation before and follow up after. Be effective, efficient and use resources wisely.
For mature facilitators, recommend the “Work Out” technique.
Reference Reading : Death by Meeting by Patrick Lencioni
The Five Dysfunctions of a Team by Patrick Lencioni
The Encyclopedia of Leadership by Murray Hiebert & Bruce Klatt
The GE Workout by Dave Ulrich, Steve Kerr and Ron Ashkenas